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Keeping Score Isn't Winning
Keeping score isn't winning, you have to manage the activities that contribute to the score
You Can't Manage What You Don't Measure
You can't manage what you don't measure. It is an old management adage that is accurate today. Unless you measure something you don't know if it is getting better or worse. You can not manage for improvement if you don't measure to see what is getting better and what is getting worse. This article, You Can't Manage What You Don't Measure, helps you know what to measure and how.
American National Standards Institute
The Institute is a private, nonprofit membership organization with the primary goal of the enhancement of global competitiveness of U.S. business by promoting and facilitating voluntary consensus standards. Site includes online catalog, standards information database, news and calendar.

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